Woolworths are going backwards fast

It is my opinion that Woolworths is going backwards. It seem as if they like other retailers are being managed by their call centers not by actual managers! I have complained in the past via call center, store manager, on line about service, customer services and stock levels. Today in Clearwater Woolworths food section their staff shout to their buddies all the way to the back, when I said to the person to stop shouting this is the reply “ we shout like this everyday “. It was like being in Checkers or Pick n Pay! Woolworths shelves are not stocked when I made enquirers I was just told “ ye but we try”! If you need a staff member they are always at the back I presume another tea break. There are many competent people to employ why don’t you employ people that can do the job and why don’t you put your consumers first? Clearwater, Featherbrook, Cradle-stone Westways are the same with the same problems