WOOLWORTHS ACCOUNT

I got a call today from Woolworths saying my account is in arrears. I hardly use my account and told them its impossible as I did not purchase anything on it. This lady said that Woolworths charges people for having an account. THIS IS RIDICULOUS. I have never experienced something like this from other retail stores. I have an account with Edgars and Truworths and they never charged me for having an account with a zero balance. I liked Woolworths a lot but now this has left such a bad tasted in my mouth. I never experienced having an account with zero balance but get charged for having a zero balance! THIS IS VERY DISAPPOINTING AND FRUSTRATING from such a well known chain store. It makes one not to purchase from there again. I refuse to pay the balance which I did not create!