Woolworths - *** -REFUND

On the 12/08/2015 I sent an email to Woolworths to kindly confirm the following according to my trans union report account number *** has been paid in full since September 2013 however I've been making monthly payments in to WFS PI Direct (account number ***) and sending the proof of payment to [Email Removed] <br> <br> I attached the payments I made to date which amounts to R3100 over paid (and attached all the payment info and banking details) <br> <br> <br> To date I have been sent numerous emails to say that unfortunately its another department that handles refunds but no one seems to help me All I want is my refund