JK
Jonah K

1 reviews | Active since May 2020

27 Oct 2021, 09:02

Woolworths

We went to the Woolies Cafe at Ballito Junction on 24 October at about 12 noon. We were served by Zinhle who is an absolute pleasure, she was professional and very friendly. This complaint is not about her. She was great. Our complaint is about the food. We ordered a club sandwich which was nice, and a Rueben... which was not. It was dry and the amount of cheese on the R 85 toasted was more like try and spot the cheese on the toasted. We returned the Rueben and asked for a slice of cake. We paid for what we ate, as per attached invoice. If Woolworths is about quality what happened here?

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Replies (1)
JK
Jonah K's update30 Oct 2021, 09:10
Reviewer Update
Complaint ref #
***.
Woolworths replies with the above reference number. Saying that they are sorry to hear that we were disappointed with the club sandwich; when my complaint was clearly about the Reuben. The Cafe departement would reply. That was four days ago... The Woolworths incompetence continues.