Woolworth online is no Amazon, and thank you for messing up my children's Easter.

Woolworth online is no Amazon, and thank you for messing up my childrens Easter.

I ordered new bedding for my kids because they are coming to visit me for Easter. It was meant to arrive the 31st but after 3 phone calls to the service center, after no-one got back to me I was told my order was lost.

I asked cant I go into Woolworths and collect the order as I know its at the Centurion branch. I was told I need to cancel the order and get my money back in 5 days or re order. I dont want to spend my Kids Easter money on more bedding while I wait for the refund.

Why cant I collect the items in the store? Then I say if I reorder cant they rush the deliver, and I get told I must wait for the next available slot.

On line ordering and client service is decades behind other online site.

Not a very happy customer