Woolworth Financial services have taken incompetence to an art level.

I have have just spent over an hour with the Woolworths Financial services trying to have a card problem rectified. When they actually answer the phone, and then when answered don't drop it, you have to go through a plethora of ludicrous " if you want ............... press........., which takes another 10 minutes. Not again. I think the bank is absa.