WOOLWORTH DAMAGING MY CREDIT SCORE

DEAR WOOLWORTHS

I HAVE PAID MY INSTALLMENTS WITHOUT FAIL, AND EVEN PAID MORE THAN THE REQUIRED AMOUNT BUT HAVE BEEN RATED POORLY ON CREDIT BUREAU

MAY I BE INFORMED WHY? MY CREDIT SCORE IS POOR AS WOOLWORTH HAS RATED ME AS HAVING GONE ABOVE MY CREDIT LIMIT AND MISSING PAYMENTS WHICH IS NOT ONLY UNTRUE BUT ALSO DAMAGING TO MY CREDIT SCORE