FN
Fiona N

1 reviews | Active since Mar 2017

29 Aug 2024, 17:05

Woollies - UPDATE YOUR WEBSITES PLEASE!!!

I love Woolies quality, no question. But.... I have spent over an hour trying to call their Thohoyandou Branch. The number of their website is incorrect, so I tried Louis Trichardt branch. Their number also incorrect so I phoned Cape Town. After a considerable delay they managed to give me a number for Louis Trichardt, but not Thohoyandou. So I called Louis Trichardt... after another delay they managed to find a number for Thohoyandou. It rang. and rang. until it disconnected. Still determined, I contacted the customer care line, and opted for "online chat". Typed up my story.... only to be asked to complete a form and pay R15 (refundable). Seriously?!!? So I gave up.... and all I wanted to know is if they sell the Mail & Guardian, to save me a 50km trip if they don't!!

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