Woollies fails to deliver

What shockingly poor customer service!! After being able to make purchases online and have them delivered, I discovered that from 01/12/20 Woolworths had removed my suburb from their list delivery areas. They were the only retail store who delivered in this area and now they have stopped. Ever since then I have tried to query but this query was just brushed off with a generic response and a bunch of apologies when they realised their mistakes. They have even bothered to contact me. This would have not have happened if this was "white" neighbourhood.