Wooliesdash orders

@wooliesdash i do not recommend anyone from using them. I placed my order on the 30th of march, the order was cancelled because the delivery guy has an incorrect number. I called them immediately and the agent said the money will be refunded to my account. I then made a follow up with an email 3 days after and the sent me an email stating that it takes 3-5 days to process the refund. It has been over 5 days now and again today the 9th or April I'm calling them and they are saying that it will take 3-5 days! @wooliesdash make it make sense as to why would a refund take more than 10 days???? Your service is horrible because firstly i keep sending emails that im still waiting for a refund and no one is getting back to me, you send emails that an agent will call me and no one has, i do not understand why as i customer i have to be the one following up with you. Guys if you want a smooth service order from pickup n pay and checkers at least you will get your refund immediately unlike waiting 10 days for your own hard earned money, wooliesdash is bull****!!