Woolies Online Shoppinh

Woolworths online shopping, I have been struggling since the 03 June 2019. I have been thrown from pillow to post on a daily basis requesting a refund. I was billed twice for one order. No one in the customer service department is willing or able to sort this out. And when I call them they treat me like I’m the one in the wrong. How dare I call and complain. It has already cost me so much in e-mails and calls to the online shopping department. I don’t know what else to do. The refund is for thousands of rands not just R150. Hopefully by complaining about the BAD DISGUSTING service here, I might get a reaction, that’s if anyone cares ... will never shop at Woolworths ever again, and I have been a loyal customer for the past 10 years, every single month. They cannot respect their customers.