PO
Peter O
1 reviews | Active since Apr 2019
15 Dec 2020, 15:57
Woolies online service is no service at all, emails not answered, calls put on hold.
If you order online, it seems the chances of your getting the order are slim. There was an error on the order of the name of the person to receive the order, so it was not delivered. This was corrected. A series of emails to *** to try to trace the order was to no avail. The first email was answered by Aureen August. SIX further emails have still not been answered, nor has my order been delivered. If you phone you will be placed on hold . Woolies customer service has deteriorated to such an extent, it is hardly worth using their online service.
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Peter O's updateReviewer Update
29 Dec 2020, 12:49This is an update: I did receive one email, from Rehana Jaffer, stating " Kindly be advise [sic] we have forward your email to the Online Team , they will assist with [sic] you directly". And, surprise surprise, NOTHING has happened. My original order, placed on NOVEMBER 20 has STILL not been delivered.
PO
Peter O's update29 Dec 2020, 12:49
Reviewer Update
This is an update: I did receive one email, from Rehana Jaffer, stating " Kindly be advise [sic] we have forward your email to the Online Team , they will assist with [sic] you directly". And, surprise surprise, NOTHING has happened. My original order, placed on NOVEMBER 20 has STILL not been delivered.
