woolies la lucia mall - ROCKET SCIENCE NEEDED

A six pack of long life milk is on special at R49.99. The shelf is packed FULL with single one litre boxes-no bonded six packs. We approach a staff member and he assures us that if you take six singles it will be rung at the special price so we take twelve.. Cashier Nonlulamma queries with superviser sitting opposite her and answer is negative, calls manager Mr. lennox Fakude-\sorry folks only bonded packs is on special-cannot give you singles:". But you broke the packs and made them singles not us so bring us the bonded packs-\""No can do...\"" So how many singles do you get in a pack? \""six\"" But I am taking 2 times six so do you need rocket science to work this one out? \""sorry I dont have the authority\"" So who has the authority? \""the store manager Mr. Blane\"" so call him \""unfortunately he is not here...\"" This is a case of inadequete training and pure laziness for staff that is just earning a salary. Mr. Blane should have been in the store (and not on the beach). Other store would definitely go the extra mile-not woolies. We are regular shoppers and we dont get this attitude from other stores. My families and colleagues will defintely hear of this branch. """