Woolies incapable of sorting out a simple profile issue

I have a problem linking my store card to my app profile. For verification, they send an OTP. On my profile is my current cell number, however they insist on sending the OTP to my number from 10 years ago. I have emailed, I have called, they are incapable of sorting this out. They always have a big mouth about their products and services, but when it comes down to it, no performance at all.