Woolies food con

Bought pickled fish recently from Woolies, ostensibly made with hake. One bite told us that it was something else. Took it back to the store. It took more than 2 weeks for Woolies to concede that the product " wasn't up to standard ", and they would tell the supplier. What they were saying was that it wasn't hake, but another kind of fish that was meaty, chewy and unpleasant. Basically, they **** about the contents of the pack. To me, that is pretty serious. But, hey, they have offered me a R90 voucher to say sorry. Pathetic. No communication at all, apart from the call centre. Disgusting. Whoever is in charge of so-called customer care should be fired.