Woolies Financial Services Dusgusting Service

I'm an account holder at woolies. App**** for a credit card a month ago and was provisionally approved. Trying since then to get answers. Last call was last week and consultant said I will get an sms in 48 to 72 hours. I've **** numerous calls sent numerous emails. Nothing was done. Still no answer. Now this is the message I'm getting Oops, we are currently experiencing technical issues with your application. Call us on ***. Seriously is this how Woolworths treats their customers. It's sad that nobody at your financial services cares. Really it's been a month already . It's either approved or declined but to wait one month for an answer is absolutely embarrassing on your side. You guys are not a corner shop but one of South Africa's largest retailer yet treat us worse than anything. Is this the values you have instilled in your staff.