Woolies Dash pathetic service

The Woolworths dash app is so badly designed. Firstly, you cannot choose the store which you want your order to come from. Woolworths runs promotions- on a Wednesday, they have 3 pizzas for the price of 2. When they do not have one of the pizzas in stock, they send you two pizzas and charge you for 2. Can Woolies not do the Maths. It’s 3 for 2. Not 2 for 2. The store doesnt have the common sense to call the customer to inform them that they are out of stock. The customer has to accept the 2 pizzas and pay for the 2. Dash then throws the terms and conditions at the customer. Instead of trying to assist, Neo at Dash had the audacity to say that the customers dont read the terms snd conditions. If you choose “do not substitute” purely because you do not want another product, Woolworths merely *****s from the customer. Why can they not contact the customer while picking to inform the customer that they are out of stock. Then the customer can decide whether they want to cancel the order. Then they have the nerve to say they cannot send a driver to collect the items from the customer. The customer must go to the store to return the items , in this instance, the two pizzas they delivered, instead of three. What a cheek!