Woolies dash is *******

Woolies dash is an absolutely disgusting service! Everytime I order there is an issuer either no stock, wrong items , late or today's issue, late due to technical difficulties and apparently I was sent an SMS that I still don't have , to "notify me of the issue'! So after calling, I'm told to just wait, my order is coming!!! Like ***, I pay for delivery for convenience and you are inconveniencing me!! So is woolies going to credit the delivery fee? Send me a discount code? Or just ignore it all? So frustrating! ******* service and then they win awards??? For what??? For bull**** service?! I want answers!!!!