Woolies dash is a ****

So I placed an order on the Woolworths website (woolies dash) for food on the 26th of June 2024. In their true fashion I was made to choose the time of delivery for the next day which I did. They were meant to deliver on the 27th today is the 30th they still haven’t bothered to deliver the food I ordered. I called them on the 27th wanting to find out what happened to my delivery, spoke to 2 people who got my order number but still didn't bother to assist. They kept asking me questions that were never ending until the call got cut off. The one guy called back but still didn’t assist me, I’m out of the country and my kids don’t have their things delivered to them. Is Woolworths running a **** here or what? I’m livid and feel played by this company be careful guys they don’t care about their customers.