Woolies Dash a Disaster

Woolies Dash used to be convenient & efficient but it has become an asbolute nightmare to deal with. To think it has been in the trial phase for so long & it is only getting worse is worrying! Yesterday my order was supposed to be delivered between 2-3 which of course it wasn't & of course there was no communication that it was going to be late. I had to keep following up with messages only to be told they were just running late & would be with me soon. At 5:30 I get a phonecall to say that there was a 'glitch' in the app & that my order had been shopped for in Jhb whereas I am in Durban!

Today I placed another order & even sent a message confirming that it needed to be shopped in Durban & it was supposed to be delivered between 3-4 but once again 4:00 has come & gone & there hasn't even been a shopper assigned to my order nor has there been any communciation alerting me to the fact that it is running late again!!

Maybe Woolworths should ask Checkers from advice as their Checkers60 app is flawless & always on time & there is always good communication from them & they are serving a much bigger area!