1 reviews | Active since May 2021
WOOLIES DASH
Terrible, Terrible and very dissapointing.... Below is my original complaint that i submitted on the 26 July and after me having to keep calling woolworthsregarding this matter i must hear that they are still waiting for me to send all the other order numbers...... There was only ever one order which i am sure reflects on their system. Really wonder if all these complaints ever get to see the right people in the orginization who can make a DIFFERENCE....... I will keep rating until i get different results. 26 Jul 2022, 09:31 WOOLWORTHS DASH- WAITED 3 DAYS FOR DELIVERY BEFORE EVENTUALLY CANCELLING IT I ordered a few things on the Woolies Dash on Sunday, 24th July, to be delivered between 14h00-15h00, by 16h00 i was still waiting for my delivery. I called the **********and spoke to Masia Tshegofatso. He first advised that he will arrange for the delivery to take place on Sunday and called me back later to advise that unfortunately the delivery can only be done the next day which i agreed to. Monday the 25th July at 15h00 i called back as i was still waiting for my delivery and by now i was a bit frustrated with the service and the fact that i have to keep calling back to follow up on my order. Spoke again to Masia Tshegofatso. It is now Tuesday morning the 26th July and i have still not received my order. I have now cancelled my order and trust that i will spread my experience to wherever i can. The reason i used the Woolies Dash was because i was not well and could not physically go the the Woolworths store to purchase my items and i needed of the items for my sons school lunch for the next day. And just to add, i placed an order with Sixty60 (Checkers) at the same time as the order placed with Woolworths and i received my delivery with Checkers within the hour. WISH I COULD PASTE MY ORDER, REFLECTING THE SAME ORDER NUMBER BUT DELIVERY DATE CHANGING 3 TIMES
