Woolies close down my account!!!

Iam so angry right now Woolworths is messing with my credit score when Iam such great payer!!!

On 29 September 2022 I went to their store in Highveld Mall, Wutbank and a week later I got an sms saying I missed payment, I phoned their number, lots of times in the end I got this very rude lady who hang up on me!! Eventually I got someone else who said I must make a copy of the receipt and email it to them I did that and got no response. A week later I again received the same sms saying I didn't pay! I went to the store in Highveld Mall witbank. The store assistant checked and told me it has bn fixed.

On 1st of November 2022 I paid for October 2022. A few minutes ago I got my clear Score report showing Woolworths says I missed payment!! What the ****!!!

Woolies shld really get their house inorder!!!! They used to be so efficient and professional but not like everythng else in this country their service is going down the drain!!! I am so angry right now I have a good mind to close down my account!!