EI
Eleonora I

1 reviews | Active since Oct 2013

07 Oct 2016, 11:49

Woolies a Joke

<p>On 7 September Woolies sent me a voucher for R250 off R500 which I used on 9 September at Nicolway.</p> <p>" My name, spoil yourself with this R250 off R500 Woolies voucher when you shop & pay with your Woolies Store Card. Use voucher number 1 ********** 9 ********** 5329 once only, valid until 30/09/2016. Ts&Cs apply. SMS STOP to opt out"</p> <p>On 22 September Woolies sent me another sms stating I have another R250 off R500.</p> <p>" My name, spoil yourself with this R250 off R500 Woolies voucher when you shop & pay with your Woolies Store Card. Use voucher number 1 ********** 9 ********** 5329 once only, valid until 09/10/2016. Ts&Cs apply. SMS STOP to opt out"</p> <p>Since the expiry date was different and I had already used the previous one 2 weeks before I didn't think that it would be the same voucher. I went to the Cresta store on 1 September trying to redeem it and was firstly highly embarrassed and secondly very angry. How could you send me the same voucher twice with different expiry dates after I've used it? Is it some ploy to get people to spend their money there? I never would have done R600 worth of shopping there if I thought the voucher wasn't valid. And there was no one at customer services to help. It's disgusting. How can your system not pick up the voucher has been used. Im extremely disappointed in Woolworths.</p> <p>Regards<br />Eleonora</p> <p>PS. I just got an sms today reminding me to use the voucher. What a joke!</p> <p>"My name, remember to use your R250 off R500 Woolies voucher: 1 ********** 9 ********** 5329 before it expires. Voucher valid until 09/10/2016, once only when you shop & pay with your Woolies Store Card. Ts&Cs apply. SMS stop to opt out"</p>

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