won't be assisted in changing a shoe

Bought items on Friday the 04th of September and the shoe size was too big for my son, the lady refused to take them back saying they were dirty but my son only fitted the shoe and never wore it. The shoe still had both tags showing it was never worn at all <div><br></div><div><em>(Supplier name changed from Woolworths Insurance to Woolworths South Africa by Hellopeter.com)</em></div>