WILL NEVER ORDER ANYTHING OFF THE DASH APP AGAIN

I honestly wish I could rate it less. Being a massive fan of Woolies food, what a huge disappointment dealing with the Dash APP, did not pick up my address, then delivered to wrong address, fair, mistakes happen. Issue is, with any other online site/app, the refund process is easy, just log it and somebody will get back to you with a solution. Here several people have phoned, none of them working from a constructed website where notes are made on a complaint apparently, cause each one is giving different answers, no solutions though. This is actually insane, if you look at the success of Checkers 60, never have I ever had an issue with them, where as this experience is probably the worst I've received from any business, let alone Woolworths. You really need to step up, update your app and services or rather get out of the market, cause this is just very poor service