Why we had enjoy shopping with Woolworths Sunridge Park Port Elizabeth.

Why we had enjoy shopping with Woolworths Sunridge Park Port Elizabeth. There are so many perfect reasons, but to illustrate my recent encounter with a certain product line under the Woolworths Brand. My wife bought 4 packets of 5kg. Cake Wheat Flour, the date was well ahead of the best use-by date. However, when opening it to use, she was horrified to find that the contents were spoilt and unusable. On finding this, she immediately checked the other recently purchased packets. They all were in the same condition. She returned the packets. The duty manager Mark Sofute was shocked and immediately exchanged them and took it upon himself to check the exchanged ones. Satisfied, on reaching home, she decided to check all the others which had an advanced use-by date. Until this occasion, she never doubted the products and quality of all the Woolworths Branding being nothing but top class. Disappointed, she returned to 'our Woolworths' and again showed Mark. He was surprised to see the soiled products. Immediately went into their storage area to check (she presumed) other deliveries of Woolworths Branded Products. He apologized and made a thorough check before replacing the soiled products. My wife was impressed by the way Mark quietly handled the situation and exchange. Mark 'ticked' as many of the Boxes as he was allowed to do, in trying to satisfy his customers, and said that he'll notify their Warehouse in Cape Town of these findings. Thank You Mark Sofute for your assistance in solving these problems.