Why is woolworths service deteriorating so much

popped into WW on Malibongwe around 1.30pm on 13/12. Went to deli section to get a chicken, rang the bell 5 times, nobody appears. Went in search of the manager, found some female sitting there who told me I could talk to her because the manager was on lunch. No WW name badge, no uniform .. just some random lady sitting in the manager's chair. She eventually managed to rouse somebody at the deli section and I continued shopping.<br> <br> What is it with the new 'price on product\ label on the shelf and when picking up the product