What pathetic service

I always believed that Woolworths was all about quality products and quality service. When ever I visit Woolworths Table Bay Mall you must always look very hard for some assistance. Today I contacted that store five times to no no avail in order to find out about certain products. I then left my cell phone number with the switch board operator and I asked her to tell a manager to urgently call me back. The store is closed now and I didn’t receive a call. What pathetic service.