What do you NOT need to have studied to be part of the Woolies tech team??

The Woolies Dash app has been down since Wednesday, 11 February, almost two days now?! Does the tech team not receive alerts when the app goes down? This should have been rectified by Thursday morning already!! Clearly, Woolworths makes enough money to warrant the thousands (millions at their prices) that they're losing by the minute. I would suggest hiring a tech team that knows how to enable 24-hour notifications for these kinds of issues.