1 reviews | Active since Feb 2017
WFS worst service I have ever received from a Financial service provider.
I have never experienced such poor service from Woolworth Financial services. I spent an hour on the phone trying to cancel my lost credit card. Eventually I had to leave it and go and see a consultant the next day. I collected the replacement card a few days later. Since then I have not been able to transact on my account. That means I can pay internet, rates, the domestic lady or my cell phone bill, for 5 days. Now I'm forced to draw cash out of another account. When I can get through on the phone they tell me it's a technical problem they are having and that I just need to wait. I haven't been able to get through to them at all today. Emails haven't helped either. As soon as this is sorted out I am going to close my WW account and would encourage others to do the same if they are not interested in experiencing such terrible after sales service.
