WFS Incompetence

I suddenly had my store account closed with no notification or explanation. Lucky for me I picked it up when I was going to pay my account through the Woolworths app. So I contacted WFS immediately and they could not explain why the account was closed. After 4 days and talking to 6 different customer service people I was told that my account was closed as I am under debt review. I disputed this but was told that’s what the system is saying. WFS is closed my account on information that is 6 years old. They are refusing to provide me with proof of this debt review that they claim I am under. To make things even more interesting my account was 200 in positive and they are refusing to reimburse my money. Weak,***********.. clueless.. in slumber is all the words applicable to WFS. I will not be supporting your business And I am sure in the present economic climate you can afford to loose me as a customer. I find it in poor taste that Woolworths employs people that are so incapable of performing daily tasks and has no respect for people.