WFS *******ly debitting my account

Woolworths Financial Services(WFS) have been debiting my bank account *******ly and they have admitted to this. They got the account numbers wrong and money has been coming off my market link account from standard bank from 2013. I have addressed this matter to the following people in WFS customer care and escallations: Nosipiwo Polo, Nadia Van Aard, Mariano. The legal department is well aware of this as well. These employees have even changed positions in WFS. I first addressed this issue before 18.10.2017 and to date I have not received my refund. I am utterly disgusted that I have now made more than 15 calls and each call been on the line for an average of half an hour. If there is anyone who can assist me please call me ********** 196. I will seek legal assistance soon