WFS

WFS has still not resolved my store card drama since 30 September. Numerous phone calls and emails to WFS and I can honesty say that it’s the most messed up place I have seen in a long time. I was asked to send documents in which I did and I made sure I received a mail as proof of receipt .. only be sent another mail the next day saying they waiting for the documents. Don’t you people talk to each other. Is your work environment so poorly structured that no one knows what the other is doing or is it pure incompetence? I am in total disgust about the lack of professionalism that WFS is demonstrating.. I find myself in a situation where my account had a positive balance and was closed down under mysterious circumstances.They are refusing to reimburse me my money although I have provided documents indicating that what they are saving if not applicable to now. Everything WFS does is just strange to me and lacks any foresight.. I have told WFS not to contact me until they have resolved my issue as I don’t the time or energy to deal with their drama. As I read through the complaints I can see a common theme around WFS and it’s not pretty.. WFS catch a wake up! I have requested are my accounts be closed and my extra money be paid back .. will let you know how long it takes