Wasting my airtime

I have just wasted 25 minutes on the phone with the two stores in mention. I found a pair of shoes on the Woolworth website that i like and phoned these two stores to find out if they had it in stock only to be left on hold by both of them for over 10 minutes each while they go and look if there is stock. Surely with today's technology this is all placed on a data base within the store and should only take a couple of seconds to check. I phoned Markham's just before this looking for a pair of shoes and within a minute they could tell me whether they had stock and if they didn't the could tell me which store would have.... Now that is service.<br> <br> I do a lot of shopping at Woolworth but if this is the kind of service one can expect from them then my shopping at this retailer will be a lot less in the future.<br> <br> PATHETIC!!!!!!