Walmer Park, PE. Online order no. o***

Woolworths Walmer Park delivered my online order with 15 missing item. Not out of stock items but items I have been billed for. I phoned head office as soon as I noticed, hardly an hour after incomplete delivery. The consultants from the head office were helpful and instantly sent the store an email. A day later they haven't responded nor delivered my paid for items. It seems I must beg them to rectify their error now. It is not a favor, it is their end of the sale agreement. I was not even mad in the beginning because I saw it as an error that can be rectified as soon as they are made aware of. But seeing that they are just ignoring it is disheartening.

I am just glad that during lockdown competitors introduced or improved existing online shopping services. I was a regular Woolworths online customer for years but now service is not something that is paramount to them. At least not my local store, Walmer Park Port Elizabeth.