1 reviews | Active since Jun 2017

10 Jun 2017, 14:35

Vouchers not redeemable

<p>I exchanged R1000 of Standard Bank UCount points for Woolworths gift vouchers. When trying to redeem the gift vouchers, Woolworths staff insisted only one gift voucher per purchase. </p> <p> </p> <p>This is not listed in either UCount or Woolworths terms and conditions. Staff response was poor and not acceptable. No managers available. </p> <p> </p> <p>Contacted customer care email and response stated it's not their problem but rather Woolworths. </p> <p> </p> <p>This is misleading and misrepresentation. I would like Woolworths management response prior to my reporting same to the ASA. </p> <p> </p> <p>PATHETIC</p>

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