Voucher Issues from Woolworths

<p>I receive all my correspondence from Woolworths via e-mail. I am sure everyone was aware the post office was striking last year and what terrible service we receive from them. I contacted Woolworths to inform them that I am not getting the vouchers. I was then for the first time explained about the my rewards app. The very same day I was told that one off my vouchers +/- R 2900-00 has expired. i was given 2 reference numbers and ********** 1 & ********** 60. I explained my situtation on both occassions, was then told i will get an e-mail or someone ot contact me. I am a very loyal and spend a small fortune at woolworths. i received an e-mail last week from a Shanaaz Dollie, sorry i cannot do anything for expired voucers. After i explained. the disappointment is that i was never asked my account number or ID for them to even check exactly how much i spend with them</p>