Very, very unhappy with there service.

On the 26th July, I received an SMS from Woolworths saying; my store card is ready for collection at East Rand Mall store. I then went on the 27th July and I was told that; there printing machine wasn’t working and I asked; why was I informed that its ready for collection yet there printing machine is not working? The manager (Kamohelo Mosiki) apologized for the inconvenience and gave me a R200 voucher, really appreciate Mr. Mosiki for his customer service. I used the digital card to make a purchase. Then on the 3rd August, I went back to East Rand Mall store to print out the card however the printing machine wasn’t still working again. No one has ever contact me to informed that; the printing machine has been fixed or anything like that. I’ve been wasting my petrol with the up and down, how is going to reimburse me with petrol that I’m using? The reason I even opened this account is because of the SMS’s and emails I was receiving that; I will get a R2000 voucher if I open a credit card account before the 4th of August 2024. Where are those vouchers as well? I’m even thinking of paying off what I have used thus far and close it. I’m very, very unhappy with there service.