very very bad service agents

Called Woolworths Financial Services and spoke to Megan Gensil. After a while I asked her please to call me back as my airtime was running out. She said “bear with me, I won’t be long” and then vanished for 3 or 4 mins. I called back in told the whole story again and explained I don’t have airtime and could they call me back and blow me down if I’m told to wait AGAIN!!!

I am still waiting to hear back from them regarding my query and neither Megan or the other agent have called back!!!!!