Very unhappy customer

Good day I always had a high level of respect for Woolies until I had to deal with their incompetence that lead to me being handed over, I have always had a clean record until a few weeks ago when I made arrangements to pay my credit card, of which I did a payment of R500 same day I promised to make a payment. Later that weeks I kept receiving calls of no payments. About 2 weeks later I made another payment of R1000 still Woolies financial department continued to harass me. This time because I had lost my credit card I went to vangate mall made arrangements for a new card and asked to be delivered at that mall, guess what my card was sent to canal walk why I do not know, and it's still there by the way cause I have no business that side until I have to go in the area, that's another thing that ****ed me off cause my payments are either a debit order or store payments. After making a second payment I still got phone calls which then I decided to inquire with my bank, I received information that this whole time Woolies has been giving me wrong account details included different reference numbers every time some one speaks to me and because of that the monies that I have beed paying have not been going through for that reason. By this time they had handed me over to another *********** company ARA. The collections company sent me a letter via email with details I thought were correct, I tried to make a payment 3x that days and each time I got a transaction error of which I sent an email to missingpayments at Woolies and copied ARA attaching all the receipts that did not go through, only Woolies apologised and let me know I was given wrong details and new ones were issued. I'm writing now still with the same error. I tried all account numbers and references including ARA'S but still having problems. I'm being threatened by Woolies about a section 126 of missing payments. I've never had any other accounts except for this store because I thought that they maybe this is the store for me. Im glad I closed my store account, I cannot wait to pay and close this one too.