Very unhappy about espresto machine and products

Bought the espresto machine 5 may and 2 weeks later no stock anywhere. The sales agent told me available at all retailers. I have been to 5 stores nothing found. Customer care says only main retailers stock the coffee pods and no stock for 2 weeks. I do not want the machine and been told because I used it I can't return. Very upset with woolworths. Very bad service and very unreliable. Will not recomend