very poor service

<p>I received a call from a call center agent at Woolworths offering a way of freeing my account,</p> <p>I spoke to the agent and arranged a debit order for 3 months and my last payment was in February 2016</p> <p>I was assured that I will not have to make any other payments after that. I then started receiving messages from a</p> <p>Company called MBD to advise that I have not paid my account. I called Woolworths and the lady I spoke to said that my</p> <p>Account is closed. I am still getting messages from MBD so I called Woolworth again and the lady I spoke to told me that she</p> <p>Can not assist me I need to call mbd. I have spoke to mbd from last year requesting a manager to call me and to date I have</p> <p>Not received feedback and Woolworths is not willing to help me.</p> <p>The service I’m receiving is terrible </p> <p> </p>