Very bad !!!!!!!service from call center

<p> I RECEIVED SEVERAL WRONG STATEMENTS FROM WFS. AFTER ALOT OF AIRTIME SPENT BY ME I CANNOT GET WFS TO SEND ME CORRECT STATEMENTS. THE CALL CENTER AGENTS THAT I DEALT WITH , QUINTON AND GAFEESAH WERE VERY RELUCTANT TO HELP ME. I EVEN THREATENED THEM WITH THE CREDIT OMBUDSMAN. NEEDLESS TO SAY , YOU DON'T SCARE EASILY. IT IS MY RIGHT TO RECEIVE A CORRECT STATEMENT, AND NOT A PRIVILEGE.</p> <p>I DON'T WANT TO MAKE A BIG FUSS OF THIS, I JUST NEED CORRECT STATEMENTS. </p> <p>I REQUESTED TO SPEAK TO TEAM LEADERS SEVERAL TIMES, BUT WAS DENIED THAT PRIVILEGE. I WAS PROMISED CALL BACKS FROM TEAMLEADERS. THOSE PROMISES WERE NEVER KEPT.</p> <p> </p> <p>MY ACCOUNT NO. IS 6 ********** 0 ********** </p> <p>MY CELL NO. ********** 415</p>