Very bad customer service and staff are *****ing

Hope this email finds you well. Firstly i am very deeply disappointed in WOOLWORTHS V&A WATERFRONT ESTEE LAUDER STAFF.

Last week as i was at the estee lauder counter. I normally go buy my cosmetics products at Edgars v&a waterfront but due to edgars is close down i when to do my shopping at woollies. And i have the products received , the worst customer service in my life. So the chubby short lady took me to go ring up my products that i brought at Estee lauder. So i brought Re untriv Serum and moisturizer plus the eye cream. So when i am done i when to go thank the lady so she put 1 extra item in the bag so i thought that it is a free product. To say thank you for shopping at Woolworths waterfront . When i got home i saw the lady put and extra Ultimate Serum of R5000.00 rand in my bag the time i when to go say goodbye to her. So there was 2 Serum in my bag one was paid other one not paid. So only one product not ranged up but the serum plus the eye cream plus the moisturizer was all ranged up. So i went to go buy something at Woolworths Tygervalley and i ask the consultant of she can be so kind to please check for me how much is the Serum so she said its R5000 so how can this lady give me and Serum for free this is very dissapointed and to be honest i never could believe that woollies are doing things like that to customers. What us happening to the Woolworths integrity and the woollies values. And I tried calling woollies v&a waterfront and try to get to speak to the Store manager to send him and mail but no one could help me with it. So i went and spoken to the lady at some woollies store so she give your address to ne she says you doing the recruitment, but unfortunately nobody wants to send it to me. So what if the product went off, at another store and i could not get the slip. I feel so embarrassed that Woolworths employs people that steels. And to put a products in my bag and that is not right . That ks ridiculous and why was she doing it. You guys must fire people like that at your branch. That is very bad from woollies so i also lodged and complained at HELLOPETER.COM you guys need to employ the right people. Can you also be so kind to please provide me with Woolworths store manager email address please. Whenever i called the store someone put me thro to another department then the call just drop please. Can you also give me Cape town regional management email address cause i really need to sort this matter out. The way the put that expensive product in my bag that i dont tolerate at all. Will never ever set my food in that Woolworths v&a waterfront again until that people are fired.

Hope you can get back to me as soon as possible please.

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