Very bad and poor service.

Very bad service received from woolworths. I previously made arrangements with Woolworths because my account was in arrears, they accepted my arrangement which I adhered to the agreement. Shocking to learn even though I had an arrangement with them they handed me over to MBD Attorneys. Which goes to show their lack of integrity as to date they have not given me a valid reason as to why they handed over my account for collection whilst I was compliant to our arrangement. My account is not in arrears as from 2017/04/30 but to date my account is still handed over. Currently I am stuck with a situation whereby I cannot obtain my statement from Woolworths or MBD as the one refers me to the other. I am paying money on a monthly basis, but I don't even know how much I owe Woolworths or how my money is allocated on a monthly basis or what interest am I incurring. I called on the 18/04/2018 and spoke to Anthony Smuts who promised that he will make sure that I receive my statement on the 20/04/2018, that was another empty promise from Woolworths who have proven that their not trust worthy, they lack honesty and integrity. They do not care about the views of their customers. They misuse their powers. MBD attorneys has such poor service and poor consultants who are very rude and *********** they don't listen when you speak to them, their arrogant and obnoxious. I regret ever having done business with such a store # Woolies must fall..