Useless woolworths of Chatsworth

At around 930am went to woolworths Chatsworth center to exchange a pair of sandals I ask for some help from one of the staff A lady went to the computer and and checked and said they don't have stock She then said La Lucia mall woolworths has I ask her to call them and ask them if they can keep the size 4 aside and was told no I then called La Lucia mall woolworths myself and spoke to a lady and she said no problem she will assist me I then phoned Chatsworth woolworths and spoke to the manager and he giving me his sad stories Bottom line Chatsworth woolworths again is useless