Useless service

I app**** for a gold woolworths credit card and yesterday I received a notification that the card was ready for collection. I received the card and was told to wait and hour before I could use it. Two hours later the card is still not working. I contact WFS call centre to be told that there was a network error at my first attempt to swipe. The agent suggested I try another store so I did that only to have the card declined AGAIN! I ended up calling your call centre about 8 times yesterday and received 8 different stories as to why the card was not working. This ranged from it could be that the card is new so I should wait a little longer and then I got told the card had expired and then I was told it was blocked as you only received the signed document yesterday afternoon. So please explain to me how you issue this credit card without signed documents? How does your call centre operate as all your consultants have a different reason as to why the card was not working? I called the call centre again this morning and was told that the card must be faulty. How do you issue a new card and it's already faulty? I had to order a new card and now have to wait a wonderful 5-7 working days and then drive back to port elizabeth to collect a card that probably won't work again. I want my card couriered to me over night And am willing to wait until Saturday at the latest. I am extremely unhappy with the service received so far and I am contemplating cancelling all my accounts with woolworths and tour customers should not have to deal with this pathetic service. I want to be contacted immediately with a solution to this problem. **********