USELESS CUSTOMER SERVICE - AMMAARAH FLANDERS

I HAVE SENT EMAILS WITH THE TILLSLIPS + PHOTOS OF THE EXPIRED PRODUCTS BEING SOLD AND IN A HORRID STATE!

THE TWO STORES WERE MENTIONED ALSO FOR QUALITY CONTROL CHECKS. THIS EMAIL TO THE CUSTOMER SERVICE TEAM WAS SENT 15 SEPTEMBER 2025. 3 weeks later: 5th-9th OCTOBER I received emails stating that a voucher would be sent.

However for 5 items there was 1 voucher for R50 issued (????)

I RESPONDED TO THEIR CUSTOMER SERVICE REP: AMMAARAH FLANDERS - requesting a consolidation of whatever was due to processed as 1 voucher. THIS IS because on the voucher side: there was a mess. THERE WAS ONLY 1 voucher sent to me. I wonder if the customer service staff even have any sort of training to do such basic tasks because this is clearly a challenge in many ways FOR THEM, resulting in unnecessary issues for US AS CUSTOMERS!!!

TO DATE I AM STILL WAITING FOR MY VOUCHERS ???? MAYBE IT IS STILL EARLY DAYS FOR ME TO COMPLAIN, BECAUSE IT IS ONLY 5-6 WEEKS AFTER THE COMPLAINT! WHAT IS REALLY GOING ON???

THESE ARE MY REFERENCE NUMBERS: WW-23232-P9J4Z8 WW-29518-V1S3N6 WW-29531-Q8N1K4 WW-29553-K3C2L2 WW-29573-T9J8B2 WW-29591-Z8R8W1

WHY CANT YOU EVEN GET CUSTOMER SERVICE A NOTCH BETTER THAN THE STORES? YOUR ENTIRE SYSTEM IS A MESS: PEOPLE + PROCESS.

YOU HAVE MY EMAIL FOR ALL FEEDBACK TO THIS COMPLAINT. PATHETIC SERVICE OVERALL.