UPSET CLIENT!!! VERY DISSAPOINTED!!!

Hi my name is Gloria De Saliva, I lost my woolworths store card on the 28th of December. I reported this issue yesterday (03/01/2022), the response i received was for me to send the divorce decree and copy of my ID. I sent the information this morning, however was informed that i need to send a copy of my old ID book and marriage certificate. No old ID book as it was ****** in an armed *******. No copy of marriage certificate as well. The divorce papers is supposed to be sufficient enough. If this is the treatment you give to loyal customers then I no longer want to do business with you. Also please be advised that should any ********** activities that may occur on this card will NOT be my responsibility as I have reported that my card is lost and i am not being assisted.