Uphauling Customer Services at Woolworths

On Monday, 30 November 2020 I visited Woolworths Adderley Street, Cape Town to buy yogurt, but found most of the yoghurt packed in the fridges dirty, as a result I had to make a careful selection, but still came away with one that was dirty and looked as if it was opened and closed again as there was yogurt in the groove next to the lid. I wrote to Wool worths Customer Services and they read my e-mail on Monday, but never deemed it prudent to call or respond to my e-mail. This is nothing new, because they take forever to respond to you if they respond at all. This has been my experience since the past three years, but I am tired of being treated like dirt, hence this review. I find this very frustrating because I spent my hard earned money on poor service and also get illtreated at the same time. This cannot be acceptable that woolworths bear this big brand name and treat customers like ****s. I even provided photos and proof of purchase, but they just do not care. Here am I sitting with yoghurt, very upset and frustrated; because I saw a couple of them dirty but thought that I managed to choose a clean one, but not as most are filthy.